Jenny Shervell – HR Consultant & Business Coach
Jenny Shervell BA (Hons)
HR Consultant, Hertfordshire
TCA Accredited Professional Performance
& Small Business Coach
Jenny is an Economics graduate and CIPD qualified HR professional with over 25 years generalist experience within the pharmaceutical manufacturing, distribution and IT sectors having worked in senior HR roles across these sectors following several years working within the NHS during a period of unprecedented organisational change. More recently, her primary focus has been within the private sector where she has set up and led effective strategic and operational HR support functions within two Hertfordshire based PLC companies, working alongside PLC Board Directors.
Jenny established Hitchin HR based in north Hertfordshire in 2007 and since its inception has worked with well over 100 small businesses over a wide range of industry sectors. She is committed to providing practical, cost-effective support and advice to businesses to facilitate the achievement of goals and objectives. Commercial awareness is central to Jenny’s approach with her clients is as is her commitment to gaining a thorough understanding of individual business needs in order to provide effective solutions for her clients.
Jenny has thorough detailed knowledge of employment law and its practical application and has developed and implemented bespoke contracts of employment and HR policies and procedures for many of her clients. Jenny believes it is crucial to provide a sound infrastructure in order that businesses can grow and develop through positive management and development of their people. Performance management and disputes resolution are two key areas in which Jenny has considerable experience and provides clients with practical options to resolve employment issues whilst ensuring minimising the risk of costly and time consuming litigation .
Jenny has also designed and successfully implemented competency based performance review (appraisal) systems within two SME businesses. In addition she has put in place effective absence management systems and developed line management training programmes to support these which has resulted in significant improvement in staff retention and absenteeism levels within a number of companies.
Jenny is highly skilled in change management and her experience includes management of major restructure programmes, TUPE transfers, harmonisation and integration programmes including compensation and benefits review. Her recent experience includes the management of a large scale redundancy and outplacement programme as part of a major business restructure.
Jenny works alongside a team of highly skilled business associates with whom she has developed a number of specialist training workshops run in the Hertfordshire and Bedfordshire area.
A TCA accredited Professional Performance and Business Coach, Jenny is skilled in working with senior executives and management teams to support them in the development of business systems, strategies, skills and behaviours that lead to business success. Jenny is also an appointed mentor for the Hertfordshire branch of the CIPD, a volunteer advisor for the North Hertfordshire Citizens Advice Bureau and co-founder of the Hertfordshire based Catalyst Business Group which provides support and advice to small business owners.
Jenny is a regular contributor to the Business and Finance panel on BBC 3 Counties Radio Drive time and also delivers regular Employment Law Briefings to business owners and managers in Hertfordshire, Bedfordshire and the Home Counties.